All Policies

The information contained in this document is confidential and has been prepared by The British Land Company PLC (and its affiliated companies) (together “British Land”) for the purposes of design, procurement and construction of developments. It is only to be shared on a strictly need to know basis solely for evaluating, advising on or furthering the purpose or for a professional appointment relating to the purpose.

Our policies assist you in managing British Land developments and provide you and our supply chain with the tools to deliver sustainability throughout our developments.

These documents enable us to deliver our sustainability strategy which is built around four focus areas of Wellbeing, Community, Futureproofing and Skills and Opportunity, which address major social, economic and environmental trends to create value for our stakeholders and the wider society.


Achilles

Achilles Building Confidence accreditation is required by all contractors working on projects over £300,000. Suppliers who subscribe to Achilles BuildingConfidence will undergo an audit to assess their capability, competence and compliance in line with the relevant audit protocol. The purpose of the audit is to validate pre-qualification questionnaire face-to-face with an auditor, and identify areas for business improvement and risk reduction.

Biodiversity and Nature

All landscape architects should review our Framework and Design Guide and integrate into design in line with our Sustainability Brief. 
Click HERE to open Biodiversity Design Guide.Click HERE for the London Biodiversity Framework.Click HERE for the Retail Biodiversity Framework.

Canada Water Project Processes

This document sets out the project processes and key stage approvals for Canada Water.Click HERE to open. 

Circular Economy

Full Circle, Full Potential is our approach to the Circular Economy. It is a guide for how projects should implement circularity principles from Stage 0-1 onwards to maximise the potential for material reuse and ensuring materials maintain their highest value for longer. 
Link to the Guide (Full Circle, Full Potential) 
Links to protocols: Circular Economy Statement TemplateDemolition Material TrackerDeconstruction Tender TemplateMaterials Passport Protocol

Component Standardisation

This guide and master list are to be used by the project team to encourage innovation, improve project sustainability and overall value via early engagement with the supply chain. It sets out manufacturers and suppliers that British Land have a relationship with, with an aim to bring standardisation of components across our assets.

Click HERE to open the Standardisation PolicyClick HERE to open the Product and System Standardisation Master List

Construction Health & Safety Policy

* Include in tender documentation

This policy document sets out the commitment, the requirements and expectations of British Land with regards to the health and safety management of their construction projects and associated activities.

Click HERE to open the health and safety policy for developments.

Click on the following links for particular procedural documents:


Construction Insurance Handbook

This document provides guidance on the BL approach to insurance for construction projects.
Click HERE to open.
For projects under £10m that fall under the Small Works Policy, please send a contract works pro forma to a member of the Lockton Core Services Team as well as the broker Willis Tower Watson (see handbook for contact details) with a copy to construction.insurance@britishland.com

Policies

Corporate Sustainability Policy

* Include in tender documentation
Click HERE to open. 

Credit 360 Online Reporting

Sustainability data is provided by the site teams on our developments monthly, quarterly and annually through automated data requests from cr360. This data is reviewed at least quarterly by British Land or a specialist consultant and is reported in internal and external reports.
These user guides explain how to update data in cr360 and how to navigate around the site:

Please contact Reagan.Kynaston@britishland.com to register members for data entry and arrange a training session where appropriate. 

Development Incident Plan

This plan sets out the process on incident response and escalation at our developments.
Click HERE to open. 

Digital Toolkit For Planning & Developments

Where a project has or requires a digital presence, this toolkit guides project teams through the implementation of a digital communication strategy to ensure that each project has an effective digital strategy as part of its wider communication plan. If you have any questions or are unsure whether your project falls within this category, please contact rebecca.burns@britishland.com
Click HERE to open. 

Energy Metering and Energy Management System Strategy

This document is for the guidance of energy management systems design within mixed use commercial office buildings for British Land and is relevant to new build, significant refurbishment or extension projects.
Click HERE to open. 

Enhanced Building Energy Model (EBEM)

Where stipulated within the Project Sustainability Brief, an Enhanced Building Energy Model (EBEM) will be undertaken as part of the project delivery with models completed and reported at RIBA Stage 2 and 4.
The aim of the Enhanced Energy Model is to provide early evaluation of the building’s performance, test and evaluate different HVAC & Controls options, design and test capability for off-axis scenarios to be accommodated with minimal loss in system efficiency and provide energy performance prediction and benchmarking data for each meter to be installed within the building.
Please click HERE to download a copy of a guidance brief outlining the requirements of the EBEM.
* Include with scope and appointment for M&E consultant (RIBA Stage 0) 

Environmental Management System

This is a Management System (EMS) Framework, which ensures:
  • all environmental impacts associated with our development projects are managed effectively and consistently
  • compliance with the objectives set out in our Sustainability Policy
  • alignment with this Sustainability Brief for Developments and ISO 14001.

The EMS applies to all developments managed by British Land which exceed £5 million in construction value. We are accredited to ISO14001:2015 for the management of our development projects through Stages 0 – 6. We support our development teams and encourage improvement through performance monitoring and periodical reviews.
A number of sample audits are performed on British Land's development portfolio each year which will cover Planning (RIBA Stage 0-2), Design (RIBA Stage 3&4), or Construction and Handover (RIBA Stage 5&6).
Each project will be audited at least once over the lifetime of the project. All projects will be audited at construction phase. 

ICT Strategy Design & Construction Guidelines

This guide provides the ICT Strategy for the building and should be read in conjunction with the Smart Buildings Design Guide. This should be used within the early stages of the design to inform connectivity requirements and system specifications.There is a separate guide for small works with Meraki.
Contact Johan.Joubert@britishland.com for further details.
For large sites click HERE to open the guide.
For small sites click HERE to open the guide.

In Building Cellular Guide (IBCG)

British Land recognises the need for good in building cellular coverage that supports both the tenants and landlords' demise. It is proposed that this workflow forms part of the Smart Building enablement carried out by the Smart Building Consultant.
Contact Johan.Joubert@britishland.com for further details.
Click HERE to open.

Legal Register

This register shall be reviewed by the Project Manager and Project Team at Stage 2 to identify environmental legislation applicable to your project.
For an up to date register, please go to our online portal and enter the following credentials:
User name: BLregisterPassword: Br1tishl@nd
To export to Excel:1. Go to My Account2. Back Up Site Data3. Click on Legislation and Comments, and Other Requirements4. Generate Back up 

Material Schedule 

This schedule should be provided to the architect and design team for review and to inform the design. It should be updated in the project specific Sustainability Brief and provided to the Principal Contractor to ensure that the schedule is adhered to throughout the construction phase.
Click HERE to open. 

Network Services Design Guidelines

This document is to provide guidance on British Land’s expectations of the network services infrastructure to be delivered at Practical Completion of an office development, whether it is a new build or a refurbishment. It extends the delivery and sign off and should be issued along with the ICT Strategy Design guide
Contact Johan.Joubert@britishland.com for further details.
Click HERE to open.

Office Design Guide 


Office Developments - This Guide outlines British Land’s requirements for new offices. It has been assembled for the professional consultants and contractors who design and build our offices. In line with our management procedures it should be adapted for each building. This document is not intended to be publicly available or issued directly to potential occupiers. (see Sustainability Brief)Click HERE to open.

Office Fitout Guide

The guide provides information in respect of fit-out design and materials; it does not override the Lease. Information is given to assist "The Occupier" in preparing their fit-out proposals for British Land's approval and provide advice on fit-out procedures including site management arrangements during the fit-out. The guidance intends to support delivery of a fit-out that meets the Occupiers needs and supports the efficient management of "The Building" for the benefit of all occupiers. These guides are project specific and should be approved by the British Land Project Director.
For a copy of a previous example, please email sandra.sezgin@britishland.com 

Procurement Policy & Guidance


British Land takes a commercially responsible approach to all its investment decisions. We encourage innovative approaches to Procurement activities to ensure that we continue to deliver Places People Prefer. We champion a consistent company-wide approach to Procurement to ensure quality is maintained and business efficiencies are optimised.The purpose of this policy is to set out the procurement principles to which all employees of British Land should adhere. Additional guidance notes are also included at the back of this document.This document has been developed to explain how British Land expects our requirements to be incorporated into construction procurement. We want to select our suppliers on their ability to deliver against our Sustainability Strategy and our Health and Safety Policy, both of which support our commercial aims.Click HERE to download the Procurement Policy.

Project Review & Sign-Off

This document defines the stages of a British Land development and for each stage, sets out:
  1. Objective
  2. Responsibility
  3. Tasks and actions
  4. Sign offs required

Click HERE to open the Project Review & Sign-Off document.Click HERE to open the Conflict of Interest Template.Click HERE to open the Contractor Due Diligence - Minimum Standards document.

Roles & Responsibilities

In line with our ISO14001 accredited Environmental Management System, this matrix sets out the roles and responsibilities for our teams in relation to delivering the Sustainability Brief on our projects.

Click HERE to open.


Shop Fit Out Guide

These guides are project specific and should be approved by the British Land Project Director. Local Centres use standard templates and Regional Centres have bespoke guides. For more information or to request copies of guides, please contact the relevant Centre Manager. 

Smart Building Design Guide

This Guide should be issued to the design team for review and to inform the project approach to ‘smart’. It will require the appointment of a smart building consultant to coordinate the design and should be implemented at the earliest possible design.
Contact johan.joubert@britishland.com for further details.
Click HERE to open. 

Smart Fit-out Guidelines

This guide encourages design teams to take advantage of the smart interfaces available to connect to landlord systems instead of point-to-point connections that may be adopted in a traditional design.
Click HERE to open. 

Soft Landings / Aftercare Plan


Aftercare is the term used for a set of strategies that seek to ensure the building occupants get full value from the premises, and the asset performs well for its owner/occupiers.

A project specific Soft Landings/Aftercare plan should be developed at Stage 1 and reviewed and signed off with the BL Sustainability Lead before moving on to Stage 2.




Supplier Code Of Conduct

* Include in tender documentation
Our new Supplier Code of Conduct is designed to further promote safe and fair working conditions and the responsible management of social, ethical and environmental issues in our supply chain.
Click HERE to open. 

Supplier Information Security Standards

This Supplier Information Security Standards forms part of British Land Information Security Policies. Our suppliers are integral and crucial to many of the operations conducted by British Land. In order that we maintain and uphold our values to our customers, consumers, staff and the general public, we require our suppliers to meet a high level of standard based on their service provision. The
 following standards have been developed to enable you, the supplier, to work in a conformed and uniform way with us.Click HERE to open.

Sustainability Brief

* Include in tender documentation
We look to our project teams to be ambitious in achieving the greatest positive social and environmental outcomes through their work on our developments. This Brief provides a process and guidance for setting and delivering on project specific sustainability goals.
Targets need to be agreed with the Sustainability Manager at Stage 1 Preparation and Brief.

  • Click HERE to open the sustainability tracker (projects £300,000-£5 million). 
  • Click HERE to open the sustainability tracker (projects £5m+). 



TM54 Scope of Services

This document outlines a scope of work to undertake ‘operational’ energy use modelling following the CIBSE TM54: 2013 ‘Evaluating operational energy performance of buildings at the design stage’ methodology.
Click HERE to open. 

Wellbeing

This report is intended as the foundation of an initiative to build wellbeing throughout British Land’s placemaking practices.
It offers seven key wellbeing principles for British Land, each of which is accompanied by a broad set of goals, strategies, examples of concrete actions, and examples of metrics for measuring success.
Click HERE to open. 

Whole Life Carbon

All projects should calculate and minimise embodied and whole life carbon emissions, and demonstrate the actions taken to reduce both construction and life cycle carbon emissions and therefore we require Life Cycle Analyses (LCA) to be undertaken on each project.
Please click HERE to download our reporting requirements for new builds and major refurbishments.
Please click HERE to download our reporting requirements for small refurbishments.
Please click HERE to download our reporting template. 
Please click HERE to download our Carbon Primer for examples of lessons learnt and case studies on buildings, materials and design principles.